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Business Policy

Introduction This Business Policy ("Policy") establishes the guidelines and expectations for the provision of services by DDigital ("the Company") to its clients. The Policy is intended to ensure that the Company serves its clients as a priority and that all parties involved adhere to a fair and transparent process in case of any disputes.
Client Prioritization The Company is committed to providing high-quality services to all its clients. To ensure client satisfaction, the Company will prioritize client needs and work diligently to address any concerns or issues in a timely and efficient manner.
Dispute Resolution In the event of a dispute between the client and the Company, the client is required to bring the matter to the attention of a DDigital representative as a first step towards resolution. The DDigital representative will work with the client to resolve the issue in a satisfactory and mutually agreeable manner.
Failure to Adhere to Policy If a client fails to address a dispute with a DDigital representative as outlined in Section 3, such failure will be considered a violation of this Business Policy. The Company reserves the right to take appropriate action in response to such a violation, which may include, but is not limited to, termination of the service agreement or legal action.
Amendments to Policy The Company reserves the right to amend this Business Policy at any time, with or without notice. Clients are advised to review the Policy periodically to stay informed about any changes.
Contact Information For any questions, concerns, or disputes related to this Business Policy or the services provided by DDigital, clients are encouraged to contact a DDigital representative using the contact information provided on the Company's website or through other official communication channels. By engaging with DDigital and using its services, clients acknowledge and agree to adhere to the terms and conditions set forth in this Business Policy. Failure to comply with the Policy may result in consequences as outlined in Section 4.

CEO Devan Leos dev@ddigital.org

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